Privacy Policy

1. Who We Are

This Privacy Policy describes how Spindler Law ("we," "us," "our") collects, uses, and discloses information through ConvictionRemoval.com (the "Service"). Our principal office is 112 N. Main Street, Princeton, Indiana 47670. Jason M. Spindler is the licensed Indiana attorney responsible for the Service (Indiana Attorney No. 25393-26).

2. Information We Collect

2.1 Information You Provide

When you use the Service, we collect information you provide directly, which may include:

• Name, email address, mailing address, and phone number;
• Information about your criminal history (case numbers, charges, conviction dates, sentence completion dates);
• Information about prior expungement filings;
• Payment information (processed and stored by Zoho Payments — we do not store your payment-card numbers);
• Communications between you and us, including Zoom recordings and transcripts (Tier 3 only).

2.2 Information We Collect Automatically

• Device and browser information (type, version, language);
• IP address and approximate location;
• Pages viewed, links clicked, time on site;
• Referring website.

3. How We Use Your Information

We use your information to:

• Provide the services you purchase (run the eligibility software, generate documents, prepare petitions);
• Communicate with you about your purchase, including delivery of reports and documents;
• Process payments;
• Improve the Service;
• Comply with legal obligations, including records-retention requirements applicable to law firms in Indiana;
• Defend against legal claims;
• Send you marketing communications about related services (you may opt out).

4. How We Share Your Information

We share your information only as follows:

• With service providers who help us operate the Service (e.g., Zoho for CRM/payments/email; Google for Workspace; e-filing providers like Tyler Technologies for filing court documents);
• With courts, when filing documents on your behalf (Tier 3 only);
• With our professional advisors (accountants, auditors) under confidentiality obligations;
• When required by law, court order, or to protect our rights;
• In connection with a sale, merger, or transfer of our business;
• With your express consent.

5. Attorney-Client Privilege

Attorney-client privilege attaches only to Tier 3 services. Specifically:

• Tier 1 (Eligibility Analysis Software): NOT privileged. No attorney-client relationship is formed. Information you enter is protected by ordinary confidentiality obligations under our Terms of Service and applicable law, but not by attorney-client privilege.
• Tier 2 (Self-Service Document Generation): NOT privileged. Same as Tier 1.
• Tier 3 (Attorney-Prepared Petition): PRIVILEGED. Information you provide for Tier 3 services, including communications during the Zoom consultation, is protected by attorney-client privilege.

We treat all information confidentially regardless of tier, but the legal protections differ. If you need privileged communications, purchase Tier 3.

6. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information, including encryption in transit (TLS) and at rest, access controls, and secure storage with our service providers. No system is perfectly secure, however, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide the services you purchase;
• Comply with our records-retention obligations (Indiana attorneys are generally required to retain client files for at least 7 years after the matter ends; this applies to Tier 3 matters);
• Comply with tax, accounting, and other legal obligations;
• Defend against legal claims.

Tier 1 and Tier 2 records are retained for not less than 3 years from the date of purchase, for record-keeping and regulatory compliance.

8. Your Rights

You have the right to:

• Access the personal information we hold about you;
• Correct inaccurate information;
• Request deletion of your information (subject to our retention obligations);
• Opt out of marketing communications.

To exercise these rights, contact jason@spindlerlaw.com. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies to operate the Service. Most browsers allow you to control cookies through your settings. Disabling cookies may affect functionality.

10. Children

The Service is not intended for children under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing information.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated to you by email or through the Service. The "Last Updated" date above shows when this Policy was last revised.

13. Contact Us

Questions or concerns about privacy? Contact us at jason@spindlerlaw.com or 112 N. Main Street, Princeton, Indiana 47670.